Once your order has been shipped, you will receive a shipping confirmation email.
This email includes:

• Items that have been shipped
• Your tracking number
• A tracking link or recommended tracking website

Where to Track

In some cases, the tracking websites provided may not update in real time. For more accurate and timely updates, we recommend using the following third-party tracking platforms:

1️⃣ 17track.net

• Copy the tracking number from your email
• Paste it into the search bar
• Select “Auto-detect carrier”
• Click “Track” to view real-time updates

2️⃣ AfterShip

• Enter your tracking number
• Click “Track My Parcel”
• Get updated shipment status and location

3️⃣ USPS

• Enter your tracking number in the search bar
• Click “Track”
• View the latest shipment status and delivery updates directly from USPS

Still Can't Track Your Order?

If you’re unable to track your shipment through the above steps, try the following:

1,Manually select your shipping carrier to track again

2,Need help? Contact us:

Fill out the [Contact Form] or Click the Chat button in the bottom left corner of our website, our auto part customer service team will respond within 24 hours.

Tip:

Tracking updates may take 1–2 business days to appear after your order has shipped. If you don’t see updates immediately, please be patient and check again later.

We offer free shipping to the continental U.S. (lower 48 states).

All orders are processed within 1–2 business days (Monday to Friday) and ship from our U.S.-based fulfillment centers via FedEx, USPS, UPS, Amazon Logistics, or other reliable carriers. Estimated delivery time is 3–7 business days, depending on your location. For larger auto part such as bumpers and hoods, the estimated delivery time is 7-14 business days.

We’re excited to serve our Canadian customers! At the moment, only a small selection of products can be shipped to Canada, and an extra shipping fee will be added at checkout.And delivery usually takes 6–10 business days

Please note that :

• Delivery dates are estimated, not guaranteed. Weekends and public holidays are not considered business days. Delays due to weather, natural disasters, or carrier issues may occur and are beyond our control. Shipping fees are non-refundable for delays caused by such circumstances.
• Orders may ship in multiple packages due to inventory locations or packaging size.
• Please double-check your shipping address and phone number at checkout to avoid delays or failed deliveries. We are not responsible for shipping issues caused by incorrect or incomplete information.
• If your item arrives damaged in transit, please contact us at support@ikonmotorsports.com within 24 hours of delivery. If possible, take photos and video of the packaging and item condition to help us resolve the issue quickly.

Q: Do you ship internationally?

• United States (Continental) ☑️
  We currently ship all products within the continental U.S.
• Canada ☑️(limited selection)
  A limited number of products are available for shipping to Canada (6–10 business days).
  Please note that additional shipping fees apply.
• Other Countries ❌
  At this time, we do not ship to other international destinations.
  If you’re outside the U.S. or Canada and interested in a specific item, please contact us — we may be able to assist with custom shipping arrangements.

 Q: Do your Car parts fit my vehicle?

Yes! Most of our products are expertly designed in-house with precision to fit specific vehicle makes and models, guaranteeing superior quality, optimal performance, and seamless integration. Please check the product title, and the “Fitment” in description section to confirm compatibility with your vehicle. If you're unsure, feel free to contact our support team with your vehicle’s year, make, and model — we’re happy to help!

Q:  When will my order ship?

We offer free standard shipping within the U.S.

Processing Time: Standard processing takes 1–2 business days; painted items require an additional 5–7 days.

Note: To prevent fraud, orders flagged by our system as potentially risky may be canceled without prior notice. We appreciate your understanding.

Q: How long does shipping take?

We ship from multiple fulfillment centers based on your location. U.S. orders: 3–7 business days

Bumper / Hood orders: 7-14 business days

Q: Why is my order delayed?

Delays may occur due to holidays or weather events. Carriers are usually closed during national holidays. You’ll receive tracking updates via email as soon as your order is shipped.

Q: Why did I receive my order in multiple packages?

Your order may be shipped in multiple packages depending on each item’s size, weight, or stock location.

Q: Are the products brand new and high quality?

Absolutely. All our parts are 100% brand new, quality-tested, and manufactured with durable materials. We take pride in offering high-performance parts at affordable prices.

Q: Is installation difficult?

Most of our parts are engineered for direct bolt-on installation, requiring little to no modification.

Depending on your experience with aftermarket parts, most of our products can be installed by yourself using basic tools.

Professional installation is highly recommended.

Note: We are not responsible for any damage caused by improper installation

Q: Do you accept returns or exchanges?

Yes! We offer a 30-day hassle-free return policy.
If your item arrives damaged, doesn’t fit, or you simply changed your mind, contact us within 30 days of delivery. We'll guide you through the return or exchange process.

Q: What if the item arrives damaged or defective?

Please inspect your order upon delivery. If there's any issue (damage, missing parts, etc.), contact us within 48 hours with photos and order details. We’ll resolve it quickly with a replacement or refund.

Q: Can I cancel or change my order after placing it?

If your order hasn’t shipped yet, we may be able to modify or cancel it. Please contact us as soon as possible (better in 12 hours after paid) with your order number. Once shipped, cancellations aren’t guaranteed, but we’ll work with you on a return if needed.

Q: Do you offer discounts for bulk orders or auto shops?

Yes! We offer special pricing for bulk buyers, dealerships, and auto repair shops. Contact us with your business info and order quantities, and we’ll get back with a custom quote.

Q: What type of hardware is included?

Our products typically come with basic hardware—such as self-tapping screws for front lips—which may not be adequate for a proper installation.

It is the installer’s responsibility to assess whether additional hardware is required to securely fasten the part to the vehicle.

Note: We are not responsible for any damage caused by improper installation

Q: What should I do if the part arrives slightly deformed? Can I fix it with a heat gun?

Some parts (like bumper covers, fender flares, or spoilers) may arrive slightly bent or deformed due to packaging pressure or temperature during transit — this is normal for plastic or polyurethane materials.

Our products are made from shape-memory plastic, which can be returned to their original shape using a heat gun or hair dryer. Be careful not to overheat or hold the heat source too close, as this may damage the part. If you need assistance, our support team is ready to help.

Q: My package says delivered, but I didn’t receive it.

If your tracking shows “Delivered” but you haven’t received your package, please try the following:

1. Check around your property – Carriers sometimes leave packages in safe spots like side doors, garages, porches, or behind planters.

2. Ask neighbors or household members – Packages can occasionally be delivered to the wrong door or received by someone at home.

3. Wait 24 hours – Occasionally, carriers mark packages as “Delivered” slightly early.

If you still haven’t received your package after 24 hours, contact our support team with your order number, and we’ll be happy to assist you.