Q: Do you ship internationally?
Currently, we ship within the continental United States. If you're outside the U.S. and interested in a specific item, please contact us โ we may be able to assist with custom shipping arrangements.
Q: Do your Car parts fit my vehicle?
Yes! Most of our products are expertly designed in-house with precision to fit specific vehicle makes and models, guaranteeing superior quality, optimal performance, and seamless integration. Please check the product title, and the โFitmentโ in description section to confirm compatibility with your vehicle. If you're unsure, feel free to contact our support team with your vehicleโs year, make, and model โ weโre happy to help!
Q: When will my order ship?
We offer free standard shipping within the U.S.
Processing Time: Standard processing takes 1โ2 business days; painted items require an additional 5โ7 days.
Note: To prevent fraud, orders flagged by our system as potentially risky may be canceled without prior notice. We appreciate your understanding.
Q: How long does shipping take?
We ship from multiple fulfillment centers based on your location. U.S. orders: 3โ7 business days
Bumper / Hood orders: 7-14 business days
Q: Why is my order delayed?
Delays may occur due to holidays or weather events. Carriers are usually closed during national holidays. Youโll receive tracking updates via email as soon as your order is shipped.
Q: Why did I receive my order in multiple packages?
Your order may be shipped in multiple packages depending on each itemโs size, weight, or stock location.
Q: Are the products brand new and high quality?
Absolutely. All our parts are 100% brand new, quality-tested, and manufactured with durable materials. We take pride in offering high-performance parts at affordable prices.
Q: Is installation difficult?
Most of our parts are engineered for direct bolt-on installation, requiring little to no modification.
Depending on your experience with aftermarket parts, most of our products can be installed by yourself using basic tools.
Professional installation is highly recommended.
Note: We are not responsible for any damage caused by improper installation
Q: Do you accept returns or exchanges?
Yes! We offer a 30-day hassle-free return policy.
If your item arrives damaged, doesnโt fit, or you simply changed your mind, contact us within 30 days of delivery. We'll guide you through the return or exchange process.
Q: What if the item arrives damaged or defective?
Please inspect your order upon delivery. If there's any issue (damage, missing parts, etc.), contact us within 48 hours with photos and order details. Weโll resolve it quickly with a replacement or refund.
Q: Can I cancel or change my order after placing it?
If your order hasnโt shipped yet, we may be able to modify or cancel it. Please contact us as soon as possible (better in 12 hours after paid) with your order number. Once shipped, cancellations arenโt guaranteed, but weโll work with you on a return if needed.
Q: Do you offer discounts for bulk orders or auto shops?
Yes! We offer special pricing for bulk buyers, dealerships, and auto repair shops. Contact us with your business info and order quantities, and weโll get back with a custom quote.
Q: What type of hardware is included?
Our products typically come with basic hardwareโsuch as self-tapping screws for front lipsโwhich may not be adequate for a proper installation.
It is the installerโs responsibility to assess whether additional hardware is required to securely fasten the part to the vehicle.
Note: We are not responsible for any damage caused by improper installation
Q: What should I do if the part arrives slightly deformed? Can I fix it with a heat gun?
Some parts (like bumper covers, fender flares, or spoilers) may arrive slightly bent or deformed due to packaging pressure or temperature during transit โ this is normal for plastic or polyurethane materials.
Our products are made from shape-memory plastic, which can be returned to their original shape using a heat gun or hair dryer. Be careful not to overheat or hold the heat source too close, as this may damage the part. If you need assistance, our support team is ready to help.
Q: My package says delivered, but I didnโt receive it.
If your tracking shows โDeliveredโ but you havenโt received your package, please try the following:
1. Check around your property โ Carriers sometimes leave packages in safe spots like side doors, garages, porches, or behind planters.
2. Ask neighbors or household members โ Packages can occasionally be delivered to the wrong door or received by someone at home.
3. Wait 24 hours โ Occasionally, carriers mark packages as โDeliveredโ slightly early.
If you still havenโt received your package after 24 hours, contact our support team with your order number, and weโll be happy to assist you.
